Terms & Conditions | Filengro.in

1. Terms of Engagement

By accessing this website or booking a service ticket, you agree to be bound by these Terms & Conditions. Filengro operates as a private corporate consulting and advisory firm. We are not a government department, ministry, or agency. We assist clients in preparing, compiling, and submitting compliance files to official bodies on their instruction.

2. Payment & Fees

Our consulting fees are quoted transparently based on the specific requirements of the assignment. Payments must be processed upfront to enable us to allocate resources and initiate filings. Please note:

Government Application Fees: Any statutory fees paid directly to portals (e.g. MCA name checks, GST deposits, PSARA license fee challans) are completely non-refundable once paid to the treasury.
Consulting Fees: Non-refundable once the application has been drafted and compiled by our compliance specialists.

3. Client Responsibilities

The client is solely responsible for providing genuine, accurate, and current documentation (e.g. PAN, address proofs, invoices, bank details). Filengro does not verify the authenticity of files submitted by clients. We are not liable for rejections, fines, or legal penalties resulting from:

Forged, incomplete, or inaccurate documents.
Delays in providing required dockets, leading to missed filing windows.
Failure of the client to satisfy police verification requirements (e.g. in PSARA licensing).

4. Limitation of Liability

While we execute all assignments with professional diligence and care, Filengro does not guarantee approval of licenses (like PSARA or Labour Licenses), as final decisions rest entirely with state controlling authorities. Under no circumstances shall Filengro be liable for indirect, incidental, or consequential business losses or lost profits.

5. Governing Law & Jurisdiction

These terms shall be governed by and interpreted in accordance with the laws of India. Any legal disputes arising out of services rendered by Filengro shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.